Testimonials - Jawa Camper Trailers

4.9

Based on 109 reviews

We recently picked up our Lowdown 13 from Jawa's Windsor facility. The hand over from Mat was very thorough, and although a lot is needed to be covered, Mat made it relaxing with a dash of humour thrown in. Further questions after getting home were followed up by Mitch, which proved a great help. If they keep providing good service like we encountered, then they will continue to grow. Maybe a new facility in Melbourne? Well done Jawa.

Blackers

03:53 31 Aug 23

We have found that all people we have dealt with at JAWA have been helpful, informative, responsive and genuine. We would highly recommend their hybrid caravans to anyone, especially the Sirocco. They have also gone above and beyond with their after sales service and helped us sort a few minor issues immediately to our satisfaction. We have nothing but praise for the whole JAWA team. Thank you to you all. We are so very happy with our Sirocco.

Kerrie Calvert

13:11 24 Jul 23

friendly, helpful staff

Sue Simmonds

09:47 02 Apr 23

Thank you Jawa for our holiday adventures...we purchased Infinity 15 with bunks...couldn't be happier...easy towing and lots of space...customer service is outstanding...looking forward to lots of adventures.

Julie Uhlmann

05:57 06 Mar 23

We purchased a Sirocco in 2021 from Jawa QLD branch. Like any caravan you buy there will always be a something that goes wrong!! It just can’t be avoided all the time. We live in Sydney and during our time of sorting out a few things Scott and his team in QLD have been very supportive and without hesitation have assisted us in resolving a few issues.Equally the Sydney branch with Matthew and his team have been excellent in accommodating us and assisting us. I give it to the whole team that their customer service is excellent. They will help you where they can and the Jawa product is very good!!

Trevor Prinsloo

23:41 13 Feb 23

We went to a lot of camping and caravan expos prior to our purchase and checked out a lot of Hybrid campers. We settled on a Jawa because they have put a lot of thought into their campers and decided that the Solera 10 would be the one for us and we are so pleased we did. They fitted everything we needed into this little 10ft package including toilet, shower and even an AC. Their customer service is second to none especially their service manager Scott who has been so helpful with any questions we have had. Highly recommend this company.

Allan Mackenzie

08:50 27 Dec 22

Amazing customer service! Nothing is ever a problem, and the team go out of their way to help. Refreshing, and why we chose Jawa over other brands.

Rick Lockwood

08:39 16 Sep 22

Honest and helpful.

Tom Woodhill

02:04 27 Aug 22

Amazing product (Infinity 15), perfect support and outstanding folowup to confirm an issue with an accessory (fridge) was resolved on Christmas Eve. I cannot recommend JAWA enough. Keep up the great work.

Matt Huck

04:28 08 Jan 22

So glad we chose Jawa product is good after sale sales service I can not fault

Wayne Gray

08:40 22 Dec 21

Absolutely the best service I have received from a Camper Trailer/Caravan Company!Jawa make you feel like your Van is the only van they are selling with that special personal touch. After sales contacts have been outstanding for questions, follow up info and handling some minor warranty issues.They truely have been fantastic on all levels and the Van quality is well above standard for the value of the product…

Tyron McFarlane

06:12 21 Dec 21

Amazing Van and Service, that’s what you need for your Australian adventures and Jawa have mastered both.

Katy Biffin

07:31 14 Dec 21

Excellent company to deal with. Great communication and excellent service from all the staff. We are here as long as they keep selling vans.

Charles Loch

09:04 17 Nov 21

Great vans very friendly staff great service 👍

Errol B

21:11 07 Nov 21

We have just taken delivery of the Sirocco and couldn't be happier. Absolutly second to none Hybrid camper. Jawa are amazing to deal with, you will not find a family owned business with so much outstanding compassion and service anywhere. Nothing is ever a problem for them. Can't thank them enough for the service and expertise they gave us. Thankyou Jawa family

cathryn elliot

12:07 02 Aug 21

Friendly, great knowledge of product, responds quickly to enquiries

Brian Bakes

04:58 01 Apr 21

Very pleased with our new Jawa Infinity 15. Had a few minor issues on our first weekend away but Scotty at Jawa couldn't have been more helpful. we weren't in any rush but still had problems sorted withing a couple of days.The whole team at Jawa very friendly and helpful.Thanks again.

Wayne Coutts

09:18 03 Mar 21

Sirocco is an excellent off road camper pop top. Excellent electronics, great plumbing and hot water system and great cooker and fridge set up. Built to last and very comfortable. Storage space is excellent. Best value for money we could find and still haven’t seen any better.

Will Zacharin

07:22 03 Mar 21

We are extremely happy we chose Jawa Campers to supply us with our brand new Hybrid Van.Buying during the Covid lockdown meant we couldn't travel to see the stock in person.We purchased additional items from the time we placed the order until the time we picked up the Van. Jawa were even kind enough to have the Van transported to the border as we were not able to enter Queensland at the time.The moment we saw it we realised our purchasing sight unseen fears were unwarranted. It was the Van for us.The team at Jawa are friendly, professional, and knowledgeable. They operate on the old fashioned way of business. They adjust their vans to suit the needs of the customer. Rather than have a "that's how they come" attitude as many of their competitors do.I have at least 5 Hybrid companies closer than Jawa but will chose Jawa everytime.

greg horne

15:26 10 Feb 21

After having 4 different models/brand of Caravans/Campers, we decided it was time for a new hybrid. We spent 8 months going to shows and listening to all the sales ppl tell us how good their Hybrids were. Sadly it was exactly the same jargon when we purchased all 4 of our last Vans..We walked into Jawa in Caboolture to be greeted by Karen and Emma.With in a 10mins she had answered all my hard questions. No pause in her explanation, on the Jawa Hybrids. Every single question was answered. Blow us away, as this was very different to all of our other times.We made a decision right there and then.Karen and John gave us a time line for the due date, but, covid 19 had a small hand in that. Purchasing the Jawa Lowdown 13 was the best decision we have made.We have lived in it while we waited for our house to settle.The whole crew at Jawa are amazing..If you thinking of a camper or a hybrid We highly recommend JAWA..THANK YOU Karen and John..I tip my hat to u.

Karen Hibble

06:59 29 Jan 21

Great product and outstanding customer service.

Oli Daze

03:56 27 Jan 21

Incedible service from the team at Jawa from start to finish. So happy with our Sirocco, it really is the best on the market after a lot of research

Kerryn Watkins

03:40 22 Jan 21

Absolutely total legends.Bought Hybrid site unseen. The guys at Jawa organised the freight down to South Australia. Totally impressed with the ease of it all. And loving our van. We broke a door catch, and the team from Jawa shipped us down 1 in no time at all.Communication with Jawa is second to none.

Mike Thiele

03:34 18 Jan 21

The more I use the infinity 13 the more I like it

Mark Stav

07:02 14 Jan 21

⭐⭐⭐⭐⭐ Cannot rate this company high enough!!! 😀 We had looked around for some time, attending many caravan/camping shows, before we came across John and Karen with their JAWA range. Finally, after looking at so many others (again) at the next camping show, we came back to JAWA (who were more than happy to answer our multiple questions) and placed an order for our Trax 10. Our camper was created, personalised to suit our needs, and we could not be happier with our choice! Not only is it perfect for us, the sales communication and continued customer service has been second to none. No question or enquiry is a bother, the team really do go above and beyond, and truly welcome you as part of the JAWA camper family! An added bonus was the opportunity to join the JAWA Owners FB group, allowing us to connect and share experiences with other happy JAWA campers, which has been an invaluable source of info too! We just love to holiday in the outback, and venture off-road, and our Trax 10 can handle it all 😉 We seriously have no hesitation in recommending JAWA to anyone who is currently navigating the many choices of campers/vans available out there!

Jo-Anne Byrnes

07:13 10 Jan 21

John, Karen and the JAWA team. What can I say, how much time do we have.Such an easy experience. Not pushy at all with selling. Happy to let you look and ask questions (which they have all the answers) to make sure your its your decision only with needs and wants.Their before and after sales service is 2nd to none. Nothing is too hard for this team.JAWA - we will always recommend.

Suzie Wesener

01:40 08 Dec 20

For two years we have been researching hybrid campers to find one that matched our requirements. We found JAWA Campers in the Camping Trailer magazine and were impressed with the reviews and the awards the company has received. We finally took the plunge and ordered the Solera 12. We picked it up on Tuesday and are now on our first camping trip to try it out. We love it!! I think the biggest impression we have of this company has been the people. John, Karen, Emma, Bec and Blair( who did our handover) were the people we dealt with. They were genuinely helpful from start to finish and this was a huge positive when we made our choice to go with a JAWA camper. Thanks team!- Meryl and Graeme Bromiley

Meryl Bromiley

06:44 02 Dec 20

We've had our jawa trax 15 solid for a little over a year now and had so many great adventures in it! It has never let us down. We have recently taken it back to jawa for a lithium battery/charger upgrade and it has made such a huge difference to our off grid living! The aftersales support is second to none. They are such great people!

Chris

09:51 30 Nov 20

I recently purchased the TRAX 10 and absolutely LOVE it!! I equally loved the service I received when making my purchase. The guys at Jawa are super knowledgeable, gave me a full demo of the trailer & answered all of my 20 questions with so much gentleness and without judgement. They have been super lovely to deal with, pre and post purchase - I wouldn’t have any doubt in recommending them. I’ve been out several times already and she handles all conditions and is so comfy. A mini hotel room on wheels!!! My new home away from home. 😊👏🏼

Nicole Marrone

08:30 23 Dec 19

Great after sales service. John and Kaz and team so lovely to deal with.

Denise Harp

22:19 10 Oct 19

Happy to help in every area we wanted.

Tracey Larsen

10:13 25 Aug 19

We picked up our Trax 15 a couple of weeks ago and could not be happier! I cannot speak highly enough of the Jawa team. They were so friendly and helpful when showing us all the bells and whistles on our new hybrid. Their aftersales service has also been amazing and I feel completely comfortable giving them a call when I have forgotten how something works 😉 We cannot wait to move in and begin our adventures on the road 🤗

Sarah Boody

02:46 24 Jul 19

Excellent group of professional individuals!!! So happy with our camper and the service

Kylie Giles

04:53 15 May 19

had our cruiser deluxe three years no problems wish we could use it more

David Stibbard

12:40 12 Oct 18

Cannot speak more highly of the integrity of Jay & Wayne. Amazing people to deal with offering great value, well priced product. They have managed my hours of questioning (on FB and in person) and has always responded with excellent advice, expertise, enthusiasm and a smile on their face. They have also been unbelievably empathetic to a challenging situation I've had to contend with. Love your work guys, this is why I will always recommend you and your product to others. Outstanding!

Kelly Ludwig

00:24 10 Jun 18

Nice trailer with tent !

Linda Zhao

03:33 16 May 18

A massive thank you to the Team at Jawa Campers. They could not have been anymore helpful with our camper and needs. I cannot recommend them highly enough ��

Sandi Kemp

04:37 10 Apr 18

From the moment i wandered into their display at the Pre-Christmas caravan and camping show til the moment i drove off with my Cruiser Lite, the team at Jawa were always there for me. From Jay with the admin side of things, Wayne and Al with their wealth knowledge and Geoff in the workshop showing me how to properly pack the trailer up, the service, care and attention to detail i received from the team is something I've never experienced from any other retail firm. To say i would recommend Jawa trailers is an understatement, if you are looking for a quality trailer you know you will own for 15-20 years without any problems and a company that stands behind their product look no further than Jawa Off Road Camper Trailers!

Josh Carroll

23:20 08 Dec 17

Was a pleasure to deal with Jay and Wayne. Both so passionate about their products and the attention to detail is exceptional. We couldn't be happier with our new trailer. Would recommend Jawa to anyone looking for a camper trailer, you will not be disappointed!

Steven Clarence

12:24 15 Aug 17

We cannot speak highly enough of not only the JAWA brand, but the staff and management. My husband and I have carried out extensive research on camper trailers over the past 18 or more months and JAWA is a cut above all the other suppliers on all levels. From the quality of their craftsmanship to the induction process and every step in between it has been a refreshing experience to deal with such professionals. Not only do they build and sell their campers, but they and their staff all own one and use it regularly. Allowing them to fully understand the needs and requirements of happy campers. Jay is knowledgable, approachable, time efficient and just a wonderful lady to deal with. Her service really was 100% for the duration of the purchasing process. From the first time we met her at The Brisbane Camping Show to the day that we picked the trailer up, she has been a source of great knowledge and assistance even taking us to the Department of Queensland Transport to arrange the registration. Thank you to Jay and all of your staff. We will certainly be recommending the brand and will continue to stay in touch.

Erica Bailey

07:38 02 Jun 17

Great trailer real easy to put up Wayne and jay are great people to deal with love it thanks a bunch guys we love it and u too

Tony Miller

08:08 23 Dec 16

I have just purchased a Sahara camper the service from the team also Jay and Wayne you feel part of the family. I can not wait to have lots a long weekends with my family. Thankyou Jay and Wayne xx

Julie Mitchell Sly

00:57 21 Oct 16

The team at Jawa are the absolute best! Local, honest and real people! It was a real pleasure dealing with them as their sales, product support and overall friendliness made the purchase very very easy. My wife and I are so happy especially because we felt that the post sale support will come flying if need be.Thanks Jay and Wayne!

Aubrey Daybell

20:35 01 Sep 16

Love our new camper and Wayne and jay are awesome to deal with

Tania Lougheed

21:05 31 Mar 16

We picked up our Jawa outback xp,last Saturday, after seeing at the Toowoomba camping show last october ,can't wait to head away and use it ..good layout and .. Jay and Wanye and team went the xtra mile, to meet on a Saturday morning to arrange pickup,when they aren't normally open..

Mark Williamson

22:45 03 Feb 16

Sue & I travelled from Tumut NSW to pick up our Outback Trailer after looking around for about 18 months, the outback had everything that we wanted and the service was second to none. We set it up on the trip back home and had no trouble with it.Towing was a breeze.We would recommend dealing with Jay and Wayne at Jawa Camper Trailers

Peter Moorhead

04:51 25 Jan 16

We have two Jawa trailers now. An Outback soft floor which is huge for those long beach holidays and now a Cruiser Deluxe for touring with a quick set up and small footprint as it is a forward fold. Great quality and awesome servicservice from Wayne and Jay. Thanks guys from Ann and Tony

Ann Ward

03:26 16 Jun 15

Omg!!! What fabulous good old fashioned service. 🙂 We have just purchased the Tourer. Jay and Wayne and other staff took the time to show us how to set up and pack up and made sure we were confident in what we were doing. They took the time to show us all the little handy helpful details with our camper. A very smooth, trouble free purchase. The camper is the best value that money can buy. The quality is outstanding! We love the pride they have taken in there workmanship. Can't wait to take it out. We would highly recommend Jawa to anyone! Thanks guys for all your help, patience and understanding through the whole process. You are all such humble people and we wish you all the very best. We will share photos soon!!! Calley and Andrew 🙂

Calley Ainscough

07:05 24 Mar 15

Wo took delivery of our Deluxe Cruiser today - awesome service from Jay, Sarah, Wayne and crew . So happy with the attention to detail on the trailer. By far the best bang for buck that I have seen. So looking forward to many many trips with our 'beast' (Wayne's description).

Geoff Johnston

07:15 18 Dec 14

Bought the offshore 1 back in feb. Great trailer, very happy with my purchase.

Brendan Smith

22:02 13 Oct 14

Awesome rig!!! Love it!!

Matt Bartlem

02:55 13 Oct 14

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